FREQUENTLY ASKED QUESTIONS
Q: Can I use milk alternatives in my pudding?
Yes, you can prepare Simply Delish puddings with Soy, Almond, Coconut and Rice milk and it will set perfectly (be sure to adjust the quantity as per instructions on box).
Q: Are the carbs on the box Total Carbs or Net Carbs?
The carbs on the box are Net carbs. This means that the carbs on the Simply Delish packaging already has the dietary fiber and sugar alcohols deducted from it. The total amount of carbs therefore is as stated on the packaging.
Q: What Emulsifiers do you use?
Terasodium pyrophosphate; Disodium Phosphate; Pudding: Soy lecithin (allergen). We are looking to change this to a Sunflower derivative.
Q: What is the amount of Molasses in Suki Brown and would it be suitable for a diabetic?
The amount of Molasses is less than 1% – an insignificant amount regarding sugar value and safe to use for diabetics.
Q: Do your products contain any allergens? Or is there any cross-contamination or shared lines with any allergens such as peanuts, tree nuts, fish, shellfish, sesame and kiwi?
Our food facility has been approved by major food auditors. We have the following cleaning, sanitation and allergen measures in place to prevent cross-contamination:
- Allergen ingredients are stored separately.
- We use dedicated utensils and sieves for allergen lines.
- We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
- After cleaning and sanitation, machinery and surfaces area swabbed to check for any trace of allergens.
- We run sample allergen tests to ensure that products are allergen-free and no cross-contamination has taken place.
Q: Do your products contain dairy?
Our products are vegan (including the pudding when used with milk alternatives) which makes them completely dairy-free.
Q: Do you use carrageenan in your jelly?
Yes, we use a Carrageenan in the jelly. It is derived from seaweed and is completely healthy.
Q: Is your citric acid in your jelly derived from corn?
Yes, the citric acid is derived from corn and has been verified as GMO FREE.
Q: What is the starch in your pudding derived from?
The starch is derived from potatoes and is GMO free.
Q: Do I need to refrigerate the Jelly or Pudding to set?
No they both set at room temperature. The Jelly will take 60 min and the Pudding will take 5 minutes to set. We do suggest once set to place in the fridge to keep cool and fresh.
Q: Is it ok not to refrigerate the jelly after is sets? Will it become ruined?
We suggest that once the jelly or pudding sets to place it in the fridge to keep it nice and cool as well as fresh.
Q: How long can the Jelly keep once it has been made?
We ran a 4-day test. The jelly gradually loses a bit of liquid as it stands, causing the jelly to become firmer. After 4 days in the fridge, the jelly released a total of 1 tablespoon of liquid. Other than that, the taste and colour remained in perfect order and could still be served. NOTE: If every necessary, the set jelly can be heated in a pot on a medium stove temperature and once it has completely melted, it can be reset in bowl or mould again.
Q: How long can the Pudding keep once it is made?
We ran a 4-day test. The pudding remained perfect in the fridge, however once some spoonfuls are taken from the pudding, you may begin to notice a little liquid separation. After 4 days in the fridge, we found that the partly eaten pudding released a total of 1 tablespoon of liquid. Our test showed that both the whole and partially eaten pudding colour, texture and taste remained perfect throughout the testing period.
Q: Do your products contain soy?
Our Jelly does not contain soy. Our Puddings do contain GMO-FREE soy lecithin.
Q: What is Suki made of?
It is our unique, carefully balanced blend of Xylitol and Stevia.
Q: Is Suki completely natural?
Yes, we use all-natural products for our blend.
Q: What makes Suki different from other sweeteners?
It had a great taste with no aftertaste. Good for baking. It’s natural. Meets the promise of real, natural sweetness.